Five boundaries we keep for every resident

Technology help should feel comfortable. That starts with being clear about what we will never do.

1. We will never ask for your bank or credit card passwords.
2. We will never access your device remotely without you present.
3. We will never make a purchase on your behalf or handle your money.
4. We will never be listed as a contact on your financial accounts.
5. We will never ask you to keep anything from your family.

Clear boundaries make it easier to pull up a chair, ask the question, and work through it together.